NDTMS & NHS DCB0129 Compliant

Supported Housing Case Management Software

From rent sheets and repairs to HHSRS compliance and Outcome Star tracking — manage tenancies, evidence social value, and give your team the tools they need to support residents effectively.

Trusted by treatment providers across the UK

10+

Years Supporting Providers

25,000+

Client Records Managed

2M+

Case Notes Recorded

The challenges

Problems you may recognise

These are the challenges we hear about most from providers like you.

Rent arrears and payment tracking

Rent sheets scattered across spreadsheets and paper records make it difficult to maintain a clear view of arrears, payment histories, and outstanding balances across properties.

Repairs and maintenance backlogs

Paper-based repair logs offer no audit trail, no visibility of outstanding jobs, and no way to track contractor assignments or resolution times across your housing stock.

HHSRS compliance burden

Keeping up with Housing Health and Safety Rating System assessments, recording hazard scores, and tracking remedial actions manually is time-consuming and risks non-compliance.

Evidencing social value and outcomes

Commissioners and funders require robust outcome data and social value evidence, yet many providers still rely on disconnected spreadsheets to compile reports.

How GreenShoots helps

Built specifically for your sector

GreenShoots is designed from the ground up for providers like you — not adapted from a generic CRM.

Rent Sheets & Arrears Tracking

Digital rent sheets with payment recording, arrears monitoring, and balance tracking across all your properties — giving you a clear, real-time view of every tenancy.

Repairs & Maintenance Management

Log, track, and resolve repairs with a full audit trail. Assign contractors, record costs, attach photos, and monitor resolution times from report to completion.

Communication & Case Notes

Structured case notes, key-worker session records, and resident communication logs — all timestamped, searchable, and linked to the resident's file.

Care Plans & Risk Assessments

Person-centred support plans with goals, interventions, and review dates. Standardised risk assessments with scoring, alerts, and safeguarding tools built in.

HHSRS Compliance & Housing Conditions

Track Housing Health and Safety Rating System assessments, record property conditions, log hazards, and manage remedial actions to stay compliant and audit-ready.

Wellbeing & Outcome Star Goal Tracking

Integrated Outcome Star assessments, smart goal setting, and social value monitoring to measure resident progress and evidence impact for commissioners and funders.

GreenShoots maintenance jobs dashboard showing new, booked, and completed repairs with filtering by bed unit, status, and type

What's included

Every GreenShoots subscription gives you access to a comprehensive set of tools.

Rent sheets & arrears management
Repairs & maintenance logging
Communication & case note recording
Person-centred care plans
Risk assessments & safeguarding
HHSRS compliance tracking
Tenancy & licence agreement management
Configurable service pathways
Social value monitoring & reporting
Outcome Star & smart goal tracking
Property conditions & inspections
Mobile & tablet access for staff

Frequently asked questions

Yes. GreenShoots provides digital rent sheets for every tenancy, with payment recording, arrears calculations, and balance tracking. You can view arrears across individual tenancies or your entire portfolio, and generate reports for management or board meetings.

Yes. You can log repair requests, assign them to contractors or internal teams, track progress from report to resolution, attach photos and documentation, and maintain a full audit trail of all maintenance activity across your housing stock.

GreenShoots lets you record Housing Health and Safety Rating System assessments against each property, log identified hazards, track remedial actions and completion dates, and generate compliance reports — so you can demonstrate that your properties meet the required safety standards.

Yes. GreenShoots supports configurable service pathways, so you can tailor workflows, forms, and reporting for different types of supported housing — whether that's young people's services, mental health support, domestic abuse refuges, or general needs housing.

Yes. You can store, manage, and track tenancy agreements and licence agreements within GreenShoots, including start and end dates, notice periods, and key terms — all linked to the resident's record for easy access.

GreenShoots includes Outcome Star assessments, smart goal tracking, and social value monitoring tools that let you measure and report on the impact of your services. Generate outcome reports for commissioners, funders, and stakeholders showing resident progress over time.

Ready to see how GreenShoots works?

Book a free, personalised demo. We'll show you exactly how GreenShoots fits your service.